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Frequently Asked Questions
Please read our FAQ before sending us a message.
What are CBD serving recommendations?
Individual serving depends on a variety of factors. We recommend starting low with 5-10mg of CBD, waiting 1-2 hours, and increasing as necessary to achieve desired effects.
The CBD content for each product and serving are on the label of all products. You can also find this information on our website.
Will CBD cause me to fail a drug test?
We recommend you do not take full-spectrum CBD products if you are required to take a THC drug test for work, medical or personal reasons. Our broad-spectrum CBD products have the trace amounts of THC removed and should be used instead.
Can I make changes to my order after it's been placed?
In order to avoid errors in the fulfillment process, we are unable to make changes to an order after it has been processed. We appreciate your understanding.
When will my order be shipped?
Most packages are shipped out the same day the order is placed. We operate during normal business hours, 9am-5pm EST Monday-Friday. Our purchase policy allows 2-5 days for fulfillment to accommodate processing times during periods of higher volume.
What are your return and exchange policies?
Return Policy
All new and unopened products may be returned within 7 days based on the delivery date as provided by the shipper. To receive a refund or to return products, please contact our customer support team at [email protected]. For all products over 7 days, sales are considered final.
Exchange Policy
If any products arrive damaged or broken, or part of your order is missing, you must notify the company within 3 days of delivery at [email protected].
Additional Questions?
For any additional questions, please refer to our FAQs page, submit them to [email protected], or use the contact form on this page. You may also use our Live Chat function when available.